Specializing In Highly-Responsive IT Support, Consulting And Managed IT Services For Businesses throughout New England

  • 19+ years working with Enterprise IT
  • We SPECIALIZE In Working With Fast-Growth Companies
  • We answer our phones live - every time!
  • We Have A Team Certified Experts On Staff
  • Experts at wireless - 11,000+ devices installed
  • Field experience throughout USA and Middle East
  • All Projects Are Completed As Agreed On And On Budget
  • We Use Our Vendor Relationships To YOUR Advantage
Terrence Boylan

Call Us Today At 401-216-6425

9 Reasons Rhode Island Physicians Choose
PacketLogix to Manage their Technology


PacketLogix exclusively specializes in supporting Rhode Island's medical IT needs. PacketLogix is the technology firm, focused on your practice and streamlining your operations while improving profitability.


PacketLogix has nearly 20 years of medical experience. PacketLogix has nearly two decades of working with hospitals such as Children’s Hospital of the King’s Daughter, Boston Children’s Hospital, Massachusetts General Hospital, Brigham and Women’s Hospital, LifeSpan, Charlton Hospital, Tobey Hospital, St. Luke’s Hospital, Exeter Hospital, to mention a few. We understand the unique needs of a physicians’ practice and have built our practice to support your practice.


PacketLogix specializes in Cyber Security and is HIPAA compliant ourselves. We specialize in working with the physicians and the medical community and have been doing so for over 17 years. We understand the real needs of these practices around HIPAA Compliance and Security, so we can help remove the headaches and risks associated with your highly regulated industry.


PacketLogix offers you Peace of Mind that your IT is working for you. Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your patients and running your practice, not on your IT systems, security, and backups.


PacketLogix speaks in clear English not Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!


PacketLogix offers you a complete medical practice IT solution set: We provide a ‘total technology solution’. We can deliver everything related to technology so you have to make only one phone call for all of your technology needs. From data cabling, hardware/software procurement, helpdesk support, to cloud solutions, phone systems, audio systems, video systems, website creation, alarm systems, access control systems, credit card merchant solutions, Internet service and 100% financing of all your technology needs.


We guarantee you will spend less than 1 hour a week on technology. Your time with patients is valuable. Allow us to leverage our extensive experience with other physicians' practices, to better your network. Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all of your IT vendors. From a technology perspective, we guarantee that your project will be completed on time and on budget.


PacketLogix works with you during regular business reviews - Scheduled face time with a dedicated, knowledgeable, and seasoned IT executive to regularly review your IT needs, ensuring it’s working for you and proactively addressing any concerns.


All PacketLogix technicians pass background checks - We know your patient data is your most important data. You are legally mandated to protect that data. We are very sensitive to the security and privacy needs of your practice, employees, and patients. As such, each PacketLogix technician has undergone a thorough background check by the Rhode Island Attorney General's office and has been approved, so you never have to worry.

Our Services

Managed IT Services

We’ll manage all of your IT services for a flat-rate fee.

Data Backup & Recovery

Prevent the unexpected from ruining your company.

Network Security

Let us help you keep your company's data safe.

Cloud Computing

Our solutions are fully scalable and available for a flat-rate fee.

PacketLogix: trusted computer support for businesses throughout New England – Let us help you today!

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with our managed services, network solutions, IT support and more.


See what other business owners are saying about us…

A Dream Come True!

As the owner of a small business, my time is at a premium. PacketLogix takes all IT and technology decisions off my plate so I can focus on other aspects of my business where I am needed. Terrence and his team are personable and knowledgeable and are a great resource for a business of any size.

They are the only IT firm I will work with. Call and talk to Terrence now!

Whetstone Workshop
Providence, RI
5 / 5 stars

Right The First Time, Every Time

PacketLogix brings with them an excellent understanding of all things wireless. They have the ability to design complex WLAN’s, install them, and then offer day-2 support. They’re a full-service shop that is able to get as deep in the weeds as necessary to implement a technology. If they don’t know something, they figure it out quickly and accurately. Their size makes them extremely agile and easy to work with. Think long and hard about the personalized support you’ll receive from PacketLogix, you will not find that at many of the larger firms that just aren’t capable of supporting some very specialized technology. PacketLogix has always done the job right, from day 1 for as long as I’ve been dealing with them. How many firms can you say that about?

Network Administrator
$29 Billion Hedge Fund
New York, NY
5 / 5 stars

A Valued Extension Of Our Team

While working with PacketLogix we’ve had a number of positive experiences. The first was the successful full integration of a new wireless system that was completed in a very short period of time, and the successes have only continued from there. PacketLogix works with our school in a partnership format. They listen to our IS team to better understand the issues and then come back with potential solutions that integrate within our existing systems and culture. They are always readily available for questions in regards current projects, best practices and industry standards. To someone on the fence, I would tell them that the team at PacketLogix uses an approach by which they become an extension of the IS team.  By doing this, there is a natural integration and transfer of knowledge from PacketLogix to the internal team as well as a respect and understanding of the underlying school's environment.

St. John's Preparatory School
Danvers, MA
5 / 5 stars

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, What Every Business Owner Must Know About Hiring an Honest, Competent, Responsive and Fairly Priced Computer Consultant.

Even if you aren’t ready to make a change right now, this book will give you important questions you should ask your current IT person to make sure that their policies, procedures and service standards won’t leave you vulnerable to expensive problems, lost data, viruses, hacker attacks and a host of other problems.

Simply fill out the form here and download your copy today!

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