Lucy MaddockI have worked with PacketLogix at three different organizations over the past eight years. In each case, PacketLogix went beyond expectations in terms of service, responsiveness and problem solving. Specifically, PacketLogix is the company I would recommend for organizations looking for outside IT support during IT build outs, system-wide software roll outs and complicated hardware / software integrations.

The first time I engaged PacketLogix was during the installation of a new EHR that interfaced with treatment devices (linear accelerators) and a sophisticated treatment planning system. PacketLogix facilitated the transfer of many thousands of DICOM images with zero data loss. They also worked with the hardware and software vendors to ensure a seamless transfer with zero downtime.

The second time I hired them was to assist with the installation of a new system wide ERP across 15 departments and 1200 employees. The project had been delayed by over a year. With PacketLogix’s help, I was able to transition the entire organization to the new ERP within a few months of starting with the company.

Recently, I worked with PacketLogix to build out a brand new ambulatory care center. PacketLogix designed the IT system from the cabling plans to the server configuration to the WiFi set up. PacketLogix is expert at meeting the IT needs of the medical community. And they do it on time within budget.

I highly recommend Terrence Boylan and his team.

Lucy Maddock
Chief Financial Officer
Rhode Island Public Health Institute